Building agents is the easy part
The challenge is how to build robust, production-ready agents that deliver value to the business without exposing it to unnecessary risk.
Insights
Perspectives on AI, technology and the choices shaping the future. Plus news and updates from Systems iO.
23 articles
Moving from OutSystems 11 to ODC: plan the transition
Assess the O11 estate, decide where ODC fits and plan application, data, integration and operating changes in stages.
Design the operation before choosing the technology
A practical way to understand workflow, information, decisions and authority before deciding what to automate and which technology to use.
Seven signs your underwriting operations have outgrown your technology
I speak to a lot of underwriting companies, but I’m yet to find one that’s completely happy with its operational processes and technology.
The hidden tax of manual processes in insurance
Broking and underwriting teams already know where their time is wasted.
From automation to autonomy: what agentic AI means for underwriting teams
I’m often struck by how many “AI in insurance” conversations focus on something the industry has been doing for years: process automation.
Systems iO achieves ISO 27001 certification
We are proud to announce that Systems iO has achieved ISO 27001 certification, marking an important milestone in our continued commitment to information security, governance and operational best practice.
Beyond chatbots? Real enterprise use cases for AI
For the past two years or longer, many conversations about AI in business have centred on chatbots.
Systems iO is an OutSystems Gold partner
We are proud to announce that Systems iO has been awarded Gold Partner status by OutSystems following the launch of its newly revamped Partner Program at the 2026 Partner Kick-Off.
The AI opportunity: are you ready for it?
AI has moved from being a technical curiosity to a boardroom priority in an incredibly short space of time.
TINTech London Market: on the brink of a new era for insurance
Unsurprisingly dominated by AI, the latest event from The Insurance Network ushers in a period of tremendous change in the insurance sector.
Systems iO steps up for breast cancer awareness fun run
On 17th October 2025, members of the Systems iO team traded keyboards for running shoes as they joined XCO Group in Pretoria for the ‘Run a Mile in Her Shoes’ breast cancer awareness event.
5 Reasons CTOs are wary of low-code. And why they’re right
At Systems iO, we’re big advocates for low-code development (of course we are!), and we’re always happy to tell anyone who’ll listen about its benefits.
Breaking the certainty trap: why insurance needs AI it can actually trust
Insurance was built to price uncertainty – but AI is teaching it to pretend uncertainty doesn’t exist.
9 Business processes that are ripe for RPA
I’m always surprised by the clunky processes that some businesses put up with.
Systems iO in the USA
We’re excited to share some big news: Systems iO has officially expanded into the United States, with the launch of Systems iO US LLC.
What is low-code anyway?
Low-code has become one of the most talked about words in software today.
What’s changed in the build vs. buy dilemma?
At the same time, rapid advances in low-code development platforms and AI-assisted delivery are offering a compelling alternative.
Structured vs. unstructured data: why nobody cares anymore
For decades, enterprise data strategies have hinged on a fundamental distinction: structured vs. unstructured data.
Why delivering software faster is a game changer—especially when you think you can’t afford it
In many businesses, there’s a paradox: leaders know their systems are outdated, inefficient, or holding them back—but they feel they don’t have the time, money, or headspace to replace them.
Hyper automation: why the hype?
Hyper automation is the use of advanced technologies such as artificial intelligence (AI), machine learning (ML), robotic process automation (RPA), and other digital tools to automate as many business processes as possible in an end-to-end manner.
OutSystems: revolutionise your development process
In today’s fast-paced digital world, businesses face mounting pressure to deliver cutting-edge applications and software solutions faster than ever before.
Systems iO receives the ODC Migration Ready partner badge
Systems iO announced its OutSystems Technical ODC Migration Ready partner competency in December 2024.
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