Insurance
400hours / week
An estimated 400 hours of capacity each week.
Digitised broking processes delivered an estimated 5% efficiency saving across a 200-person operations team.
Systems iO
Intelligent systems for complex operations.
We build software and agents that make businesses simpler to run.
- 01InputsWork arrivesEmailDocumentsFormsDataEvents
- 02Intelligent operationThe right next stepWorkflowRulesAI / AgentsHuman decisions
- 03System interactionConnected to your estateAPIsIntegrationComputer use
- 04SystemsOperational truthCore platformsCRMERP / PAS / EHRDocumentsData
- 05OutcomesWork moves forwardProgressed workDecisionsUpdatesCommunicationsVisibility
Trusted by complex organisations.
Modernise without replacement
Your operation wasn’t designed as one system.
The reality is that work moves between inboxes, documents and disparate platforms. Bridging the gaps can be hard work for everyone.
Our intelligent software complements your existing systems, so you can improve your operational flow without replacing everything.
Intelligent workflow
People + Rules + AI
APIsIntegrationComputer use
Core platforms
Specialist applications
Documents & data
We redesign the end-to-end flow of work, using the right combination of rules, AI and human judgement.
We establish the baseline first, then measure improvement against the outcomes that matter to your business.
Workflow controls the process
Coordinates activity and moves work to the right place.
Rules handle what should be predictable
Ensures consistent business logic, authority and controls.
AI handles complexity and ambiguity
Interprets information, reasons and takes governed actions.
People provide judgement
Retains expertise, authority and decisions where they matter.
Existing systems stay connected
Integrates via APIs, putting the data where you need it.
Outcomes we measure
- Cycle time
- Throughput
- Manual effort
- Capacity
- Cost
- Service
Our Work
Built for real-world operations.
Read the Tysers story
Healthcare
Connecting patient and provider workflows.
An integrated workflow connects patient questionnaires, clinical scoring and provider applications.
Logistics
< 3months
Modernising operations in logistics.
Savino Management System supports employee goals, check-ins and rewards across Savino Del Bene’s South African branches; the platform was delivered in under three months.
Industries
Industry knowledge that drives effective transformation.
Deep operational knowledge in insurance, healthcare and logistics.
Insurance
From submissions and underwriting through to policy servicing and claims, we build and connect the systems that keep insurance moving.
Explore InsuranceHealthcare
Patient and provider workflows where usability, interoperability, security and human control all matter.
Explore HealthcareLogistics
Connected operations spanning people, goods, information and finance.
Explore LogisticsSystems iO Products
Products built from first-hand operational experience.
Use our products independently, connect them to your existing systems, or use them as a foundation for a tailored solution.
01 / SYSTEMS iO PRODUCTS
PolicyLayer
Digital underwriting workbench
From submission to bind in one controlled environment.
Workspace
Underwriting workspace
✓Ingestion✓Triage3Underwriting4Quote5Bind
SubmissionStageNext step
Example submissionTriageReview risk
Renewal submissionUnderwritingReview terms
New submissionQuotingPrepare quote
Submission workspace
- Terms & clauses
- Review the terms and selected wordings
- Quote progress
- Prepare the quote for review
- Document production
- Produce documents from the agreed terms
Workflow, documents and activity in one view
02 / SYSTEMS iO PRODUCTS
ClaimsTracker
Claims lifecycle management
Control the claims lifecycle from first notification to closure.
Workspace
Claim overview
✓Notification✓Assessment3Review4Settlement5Closure
ActivityStatusNext step
First notificationReceivedReview claim
Supporting documentsIn reviewCheck evidence
Settlement activityPendingReview decision
Claim activity & control
- Correspondence
- Communications and supporting documents
- Audit
- Recorded decisions and workflow activity
- Service visibility
- Claim status, SLA and management information
Workflow, documents and activity in one view
03 / SYSTEMS iO PRODUCTS
CustomerPortal
Insurance customer and broker portal
One place for customers and brokers to interact with your business.
Workspace
Your insurance workspace
ApplicationsPoliciesDocumentsServicingMessages
Your workspaceStatusAction
ApplicationIn progressContinue
Policy documentsAvailableView documents
Servicing requestIn reviewView messages
Customer & broker access
- Core-system information
- Live policy and application information
- Documents
- Policy documents in one secure workspace
- Communications
- Messages linked to servicing requests
Connected to your core systems
How We Work
From discovery to support, we stay accountable.
Our team takes responsibility for every solution we deliver: from understanding your business to supporting your operation.
01→
Discover
Understand the business and establish a measurable baseline.
02→
Design
Design the workflow, controls and roles for people and technology.
03→
Deliver
Build, integrate, test and deploy the solution into the real operation.
04→
Operate
Support, monitor and improve the solution after go-live.
Security, governance, auditability and human control are built into everything we do, from solution design to ongoing support.
Let’s talk
Where could your operation work better?
We help identify where change will create the most value. Then we design, build and run the systems to make it happen.