ClaimsTracker Willem Smit 13 December 2024
ClaimsTracker

Streamline claims processing with a single system designed to empower Claims Handlers, delivering end-to-end functionality from setup to settlement. 

Your complete solution for claims management

ClaimsTracker centralises all claims processing tasks in one intuitive platform, enabling Claims Handlers to manage the entire lifecycle of a claim with precision and ease. From setting up claims to closing them, ClaimsTracker ensures efficiency, compliance, and superior customer outcomes. 

Features include
Setup claims

Capture client and loss details, confirm policies, and handle single or multi-policy claims seamlessly.

Correspondence management

Manage all inbound and outbound
communication in one place.

Integrated document management

Organise case files with ease and maintain
operational resilience. 

Inform markets

Generate advice, payment, and refund instructions for bureau and non-bureau markets.

Close claims

Ensure efficient closure with detailed case audits and compliance checks. 

Features include
Setup claims

Capture client and loss details, confirm policies, and handle single or multi-policy claims seamlessly.

Correspondence management

Manage all inbound and outbound
communication in one place.

Integrated document management

Organise case files with ease and maintain
operational resilience. 

Inform markets

Generate advice, payment, and refund instructions for bureau and non-bureau markets.

Close claims

Ensure efficient closure with detailed case audits and compliance checks. 

Ready to simplify claims management?

Empower your team with real-time insights and tools

ClaimsTracker not only simplifies claims processing but also provides critical tools for strategic management. Leverage key metrics to optimise performance and ensure compliance across all operations. 

Key capabilities

Management information

Access real-time data, create reports, and act on KPIs and SLAs. 

Auditing and resilience

Conduct case file audits, manage complaints, and maintain operational efficiency. 

System administration

Customise user management and maintain system integrity. 

Comprehensive settlement

Confirm payment details, process payments, and manage funds seamlessly.