ClaimsTracker
Streamline claims processing and settlement
ClaimsTracker centralises claims processing in a single intuitive platform, enabling Claims Handlers to manage the full lifecycle of a claim with precision and ease. From claim setup to settlement and closure, its standardised workflows support efficiency, compliance and better customer outcomes.
Benefits
ClaimsTracker not only simplifies claims processing but also provides critical tools for strategic management. Leverage key metrics to optimise performance and ensure compliance across all operations.
End-to-End Claims Handling
Manage the complete claims lifecycle in one system, from initial setup through to settlement and closure.
Improved Efficiency
Reduce manual effort by bringing correspondence, document management and claims processing into a single platform.
Stronger Compliance
Support detailed case audits, compliance checks and complaints management to maintain operational resilience.
Real-Time Insight
Access management information, reports, KPIs and SLAs to monitor performance and act quickly.
Flexible Administration
Customise user management and maintain system integrity through built-in administration capabilities.
Configuration and implementation
Tailored setup for your business needs, including seamless integration with existing systems and workflows.
Training and onboarding
Empower your team with our expert-led training and a smooth onboarding experience to maximise adoption.
Support
Access ongoing technical assistance and guidance to ensure optimal performance and reliability.
Ready to simplify claims management?
Product features
Setup claims
Capture client and loss details, confirm policies, and handle single or multi-policy claims seamlessly.
Correspondence management
Manage all inbound and outbound communication in one place.
Integrated document management
Organise case files with ease and maintain operational resilience.
Inform markets
Generate advice, payment, and refund instructions for bureau and non-bureau markets.
Close claims
Ensure efficient closure with detailed case audits and compliance checks.
Product features
Setup claims
Capture client and loss details, confirm policies, and handle single or multi-policy claims seamlessly.
Correspondence management
Manage all inbound and outbound
communication in one place.
Integrated document management
Organise case files with ease and maintain
operational resilience.
Inform markets
Generate advice, payment, and refund instructions for bureau and non-bureau markets.
Close claims
Ensure efficient closure with detailed case audits and compliance checks.
