CaseTracker
Structured workflows and clear case progression
CaseTracker is a complete case-management system built to give you firm control over every stage of a case. It unifies structured workflows, document handling, audit trails, tasks, approvals, and team coordination into a single, reliable process. Customers and third parties can securely access the information you choose to share, submit documents, and track progress without back-and-forth emails.
Benefits
CaseTracker not only integrates cleanly with your existing systems but also keep your work moving without friction. Routine actions are automated, correspondence and evidence are organised as they arrive, and every case moves through clear, repeatable stages.Â
Configuration and implementation
Tailored setup for your business needs, including seamless integration with existing systems and workflows.
Training and onboarding
Empower your team with our expert-led training and a smooth onboarding experience to maximise adoption.
Support
Access ongoing technical assistance and guidance to ensure optimal performance and reliability.
End-to-End Claims Handling
Manage the complete claims lifecycle in one system, from initial setup through to settlement and closure.
Improved Efficiency
Reduce manual effort by bringing correspondence, document management and claims processing into a single platform.
Flexible Administration
Customise user management and maintain system integrity through built-in administration capabilities.
Achieve results with rapid implementation
Ready to transform your workflows?
Product features
Case Management​
Status and work item tracking.
Role-based access
Control and audit trails ensure secure operations.
Seamless integration
Work with Microsoft 365, Exchange, & SharePoint Online.
Insights at a glance
Real-time data for informed decision-making.
Product features
Case Management
Status and work item tracking.
Role-based access
Control and audit trails ensure secure operations.
Seamless integration
Work with Microsoft 365, Exchange, & SharePoint Online.
Insights at a glance
Real-time data for informed decision-making.
